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CONTACT
The lab is in Bangui. The inbox is everywhere.
Student questions, supplier partnerships, press inquiries, order support — all welcome. Replies usually within 48 hours, Monday to Friday.
GET IN TOUCH
Physical Address
Plot no: 1339 Ndanji road, Lusaka, Zambia
austacbusiness@gmail.com
QUICK ANSWERS
Before you write — the five most-asked.
Where do you ship from?
We ship all orders directly from our state-of-the-art facility, ensuring fast handling and optimal quality control.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), via Lenco.
How do I cancel my subscription?
You can cancel anytime directly through your customer portal under the “Subscriptions” tab. No phone calls or tedious emails required.
Can I get a Certificate of Analysis (COA)?
Yes, absolutely. We provide complete COAs for all batches. Simply contact support with your order number and batch details.
Do courses have lifetime access?
Yes! Once purchased, you have unlimited, lifetime access to all course materials, including future updates and supplementary digital guides.
I want to stock your ingredients. Wholesale?
We offer tiered pricing for commercial and retail distribution. Submit an inquiry form with your company details to receive our product catalog.